My pod ruptured - why?


Capsules expand when they come into contact with hot water under high pressure. In rare cases, this can lead the foil to separate from the pod. If this happens, we recommend you run your machine a couple of times without a pod in it. This will help clear any coffee grinds away.

If you experience this problem persistently, please get in touch with our Customer Champions by submitting a request!

Have more questions? Submit a request