How do I buy a Pact Coffee Gift Voucher?


What better way to show a loved one you care than buying them a Pact Gift Voucher?

It’s pretty simple to share the Pact love! All you need to do is visit our website and in the Gift Vouchers section you'll be able to choose the credit amount you’d like to gift and enter all your relevant information (and the lucky recipients name of course!) You can do that here  Gift credit amount is currently available to purchase in £25, £50 or £100. Once the voucher is purchased we'll send a unique Gift Voucher code to the email address provided, you can either forward this on or print the voucher out to pop in a card.

Once they receive their Gift Voucher code, they’ll need to sign up for a Pact account by going to our Website and 'Create a Coffee Plan'. From there they'll be able to set their coffee preferences, frequency and delivery details before getting to the checkout and entering their unique Gift Voucher code which is in format GIFT-XXXXX-XXXXX. Once that's complete they'll be all set and we'll begin to send their coffee as often as they want it. Once their voucher is running low we'll send them an email to let them know and if they want to add a payment card to their account to continue with their orders they can do so.

What if my friend is already a Pact Customer?

If the recipient is an existing Pact customer, they should contact our Customer Champions from their Pact Account email address with their unique Gift Voucher code for the team to link the voucher to their Pact Account. 


Can I use the Gift Voucher in the Pact Shop?

We're afraid not, Gift Vouchers cannot be redeemed against purchases in the Pact Shop or one-off coffee orders, they are only for Pact Coffee Plans. By using the Gift Voucher on our Coffee Plans this will be the best way to make use of them - they'll be given a flexible, customisable way of making sure they never run out of coffee.


Do your Gift Vouchers expire?

Yes, any Gift Vouchers not redeemed within a year after purchase will expire. But once redeemed on an account either new or existing the credit will not expire so they'll be plenty of time to enjoy spending the credit. 


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