How do I change my coffee frequency?


We know that some people need their daily coffee fix, while others only enjoy a cuppa on the weekend. This is why we have given you the option to choose how frequently you receive your deliveries. If you find that your frequency doesn’t quite fit your needs, you’re more than welcome to change it. All you need to do is, once logged into your account on your PC click on the left hand side on 'Your Coffee Plans' > Amend > Frequency > Change. Here, you’ll see a sliding bar where you can adjust your frequency according to how many coffees you drink per week. (see video below)

For example, if you drink two cups of coffee per week, we will send you a bag every 60 days; if you drink around 35 cups of coffee per week, we will ship a bag every one to three days - it really depends on your habits!

If you're on your phone, once logged in, you can make these changes by clicking on the 'person' symbol in the top right hand corner. You'll find below the symbol Your Account > Your Coffee Plans > Amend > and you'll be able to click on 'Frequency' here.


From a PC / Laptop:


Have more questions? Submit a request