Voucher Not Recognised

  • Updated

If you’re having trouble using a promo code or gift voucher, there could be a couple reasons for this.

Gift vouchers
Check to see if you’ve used a number “0” instead of the letter “O”, or if you have accidentally entered a space anywhere - this is the most common issue.


Promo codes


Some Pact promo codes have an expiry date and/or are only eligible for certain customers e.g. new customers. We recommend that you read the terms and conditions of the promo code carefully, to see if it is valid for you to use.

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