Login Problems

  • Updated

If you’re struggling to log in, it’s likely going to be one of two things – you’ve forgotten your password or it’s the wrong email address.


Forgotten Password


If you have forgotten your password, click the “Forgot your password?” button on the log in page and we’ll email you a link to reset it.


Wrong email address


If you haven’t received the email within 10 minutes, it may be that we have a different email registered for you. Contact our Customer Champions on 020 3095 3975 between 9am-5pm Monday to Sunday and they’ll help get you logged back in.

Was this article helpful?

0 out of 0 found this helpful

Comments

0 comments

Article is closed for comments.