What if I don’t like my coffee?

  • Updated

Our coffee menu is ever-changing, with a variety of different roast and flavour profiles for you to choose from. We hope this means there’ll always be something available that you’ll enjoy.
However, we understand that not all of our coffees will be to everyone’s taste.

So, if it's your first time trying a coffee and it's not to your taste, we’ll send you a replacement to try free of charge. We call it our Pact Promise.

The Pact Promise
In the event it's your first time trying a coffee and you don't like it, get in touch with our team at ahoy@pactcoffee.com 
Our team are here to help and we'd be more than happy to have a chat to understand your tastes better and pop a delicious alternative in the post for you to try.

We're fountains of coffee knowledge, so ask us if you need some extra help achieving brewing perfection and take a look at our Brew Guides.