My Account
- How do I add a new Plan?
- How do I change my Plan?
- How do I amend my preferences?
- What's the latest I can make changes to my order and account?
- What's the cut off time for same day dispatch?
- How do I get the same coffee each time?
- Why isn't my order the same coffee as my last order?
- How do I change my personal details?
- How do I change my address?
- How do I change my coffee frequency?
- How do I change my grind size?
- How do I choose another coffee?
- How do I skip my next order?
- How do I change the shipping date?
- How do I pause my Plan?
- How do I cancel my Plan?
- I'd rather not receive a particular coffee again
- I'd like more variety on my Espresso Plan
- How do I switch from caffeinated to decaffeinated coffee on my Plan?
- How do I switch from bean or ground coffee to pods?
- How do I redeem a voucher code?
- I’m unhappy with the piece of hardware you sent me. What can be done?
- I’m not sure my order has gone through. Where do I see it?
- I’ve forgotten my password, how do I change it?
- Do I need to be at home to accept my order?
- Can I make changes to my hardware order before it’s shipped?