What if I don’t like my coffee from Waitrose?

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If it’s your first time trying a coffee and it’s not for you, we’ll give you a delicious alternative to try – free of charge. It's all part of the discovery.

Let’s find your favourite 

Our team is here to help you refine your palate. If a coffee didn't hit the mark, Get in touch with our team here

We can have a friendly, honest conversation about what you look for in a cup and recommend an alternative that better suits your tastes.

Fine-tuning your brew 

Sometimes the coffee is right, but the technique needs a slight tweak. If you’re looking for more precision in your home brewing, our Brew Guides offer simple-yet-rigorous advice for every method.